Refund policy

We do not offer cash, credit card, or payment method refunds on any purchases for buyer's remorse, mind-changes, or delivery delays. All sales of our physical art prints are final once fulfillment begins.

The only exception where a refund will be granted is if you officially request a cancellation within twenty-four (24) hours of placing your order, and provided that your order has not yet been physically packed or processed for shipment. Once an order is packed or 24 hours have passed, it enters our final shipping workflow and cannot be refunded. To request a valid cancellation, email us immediately at anitali.contact@gmail.com.

While we do not offer refunds, we want you to love your art. We gladly accept exchanges if you would prefer a different size or design:

To start an exchange, contact us at anitali.contact@gmail.com for mailing instructions. Items sent back to us without a prior exchange request will be rejected.

As outlined in Section 5 of our Terms of Service, all physical prints are shipped FOB Shipping Point, meaning the legal risk of transit loss or carrier damage transfers to the buyer upon handover.

However, as a dedicated customer service courtesy, if your package is severely damaged by the carrier or officially declared lost in transit, we will send you a replacement print free of charge. Whether to send a replacement is entirely at our own choice and our own absolute discretion. Sending a courtesy replacement print does not waive our rights or constitute an admission of legal liability or responsibility for the shipping carrier's failure. To file a claim, you must contact us within 48 hours of the delivery date at anitali.contact@gmail.com and provide clear photographic proof of the damaged print and the original packaging.

Notwithstanding our strict no-refund policy, if your order is being shipped into the European Union or United Kingdom, you have a statutory right to cancel or return your order within 14 days for a refund under local consumer laws. The print must be returned to our United States studio in its exact original, pristine condition at the buyer's shipping expense before a refund is issued.

If you wish to learn more about our privacy practices, tracking cookies, data collection, or general terms of service, you can access and read the rest of our legal policies independently on our website. Links to our full Privacy Policy and complete Terms of Service are available at the bottom of our storefront pages and on the checkout screen.